Frequently Asked Questions

I'm new here. What do I need to know?

Services offered by Words, Style by Jo are à la carte and by signature packages. Simply choose the services that suit your business needs. My price list is available after our discovery call. I also offer monthly retainers.

I want to book your services. What do I do next?

STEP 1: Fill out the form on the Contact Jo page.


STEP 2: Once I receive your form, I'll reach out to you within 48 hours to setup a 30-minute discovery call. We’ll put faces to the names, you’ll share your needs, we’ll align on how I can help and clarify the specifics of the project. After the call, I’ll send you a Brand Fitting Blueprint and my price list. The Brand Fitting Blueprint is a quick questionnaire that further clarifies and prioritizes your needs. Fill it out and email it back to yours truly.

STEP 3: I'll email you a proposal that outlines the scope. At this time, you’ll also receive the service agreement and invoice. A deposit in the amount of 50% of the value of work requested is due at the time the signed agreement is submitted.  Once this is paid, your place is secured.


STEP 4: I officially begin working on your project.. I will be in contact with you regularly throughout the length of the project. You have two complimentary rounds of revisions where I’ll be happy to make any adjustments you see fit.


STEP 5: The final deliverables will be emailed. You'll have 7 business days from the date of final submission to pay the remaining 50% balance owed.

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How long will it take?

Most one-time projects have a 14-business day turnaround time. More extensive projects may command a longer turnaround time. Additionally, extra revisions may affect turnaround times.

Are there flexible payment plans?

Yes. The initial 50% deposit is firm, however, the remaining 50% deposit can be negotiated during the discovery call process.

What sort of companies do you partner with? What do you mean by “luxury” brands?

Historically, I’ve partnered with brands in the health, wellness, beauty, fashion, hospitality, and jewelry spaces.

Luxury isn’t just a price point; it’s a standard of living. I work best with brands that believe the small details matter. My sweet spot is working with female founders and creatives who have launched, are emerging, or well-established who are committed to constructing an elevated story and want their words and visuals to reflect that. If you take your brand seriously and care about positioning, you’re my kind of partner.