Frequently Asked Questions
I'm new here. What do I need to know?
Services offered by Words, Style by Jo are à la carte. Simply choose the services that suit your business needs. My price list is available upon request. I also offer services on retainer.
I want to book your services. What do I do next?
STEP 1: Fill out the form on the “Work with Jo” page.
STEP 2: Once I receive your form, I'll reach out to you within 48 hours. At that time, we’ll schedule a Zoom call. We’ll put faces to the names, chat about the brief, identify points of pain + pride, clarify the specifics of the project.
STEP 3: I'll email you an agreement that will outline the work you wish to be completed, time frames, fee schedules, communication expectations, etc. At this time, you’ll also receive an invoice, which will detail all the work requested. A deposit in the amount of 50% of the value of work requested is due at the time the signed agreement is submitted. Once this is paid, your place is secured and we can begin working together.
STEP 4: I conduct research, brainstorm, sketch, and plan. I will be in contact with you regularly throughout the length of the project. With all of my services, you have two rounds of revisions where I’ll be happy to make any adjustments you see fit.
STEP 5: The final deliverables will be emailed. You'll have 7 business days from the date of final submission to pay the remaining 50% balance owed.
How long will it take?
Most projects have a 14-business day turnaround time. Larger projects may command a longer turnaround time. Additionally, extra revisions may affect turnaround times.
Are there flexible payment plans?
The initial 50% deposit is firm, however, the remaining 50% deposit can be negotiated during the discovery call process.

